Nyurah / Reservations

Reservation terms.

A deposit of RWF 35,000 per guest secures a reservation. Payment is due within 24 hours of provisional booking; non-payment cancels it.

Arrival

Notify us at least 30 minutes before your reservation if delayed. Unannounced lateness incurs RWF 5,000 per guest. Tables are held for 30 minutes.

Cancellations and changes

Full refunds apply to cancellations or modifications received at least 24 hours before bookings of up to four guests, or 72 hours before bookings of five or more.

Late cancellations, no-shows or late notifications incur an additional RWF 20,000 per guest. Late notification of reduced guest numbers incurs RWF 20,000 per cancelled seat.

Menus and allergens

Menus may change without notice. Food may contain traces of nuts, shellfish, soy, eggs, dairy or wheat. Tell our team about allergies before ordering.

Table allocation

Tables are allocated at management’s discretion, subject to booking capacity.